Interview Questions Problem Solving Skills

For example,: if you are applying for a customer service role, you should use examples where you have resolved customer service issues.As a sales person, you could use demonstrate your ability to handle push backs from clients, a project manager could demonstrate their ability to meet deadlines, an IT developer could show how they have optimised systems in the past.

Interview Question: Describe how you handle yourself when you are stressed or under pressure.

Please describe one tough situation you found yourself in with a co-worker or manager and how you handled that particular situation.

I was awarded sales person of the quarter for creativity and for going above and beyond the normal sales process.

This example demonstrates great problem solving skills by the candidate through their ability to analyse the needs of their customer and develop a strategy which would meet their need.

You know how to ask for things that you need and where to go to look for them.

Analytical thinking: Your ability to lose logic and critical thinking to analyse a situation.Determination: You are persistent and don’t give up easily.Results oriented: Your drive and determination to seeing and achieving your desired outcome- solving the problem.TOP TIPS: You should read through the position description to see the kinds of problems you would be resolving in the role.This way, you can choose the best examples from your past experience which are best related with the job.We were up against 3 other IT companies and each had to deliver a proposal and a presentation.Action: As one of the team members for this particular proposal, I did a lot of research on the company and I could see that their objectives were always focused around providing top quality service for their customers.I created a questionnaire which detailed the likes, dislikes and suggested improvements by their customers.This was a lengthy process and we were almost sure that the other IT companies would not have gone to such lengths, but I believed it would prove our determination to supply them with the best product that we could offer.In addition this candidate displays a variety of other skills including initiative, creative thinking, great work ethic, determination and team work.Analytical and problem solving skills are important to most every company and so it’s no surprise that job interviewers are beginning to ask about analytical and problem solving skill during the interview process.


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